Booking terms and cancellations

Booking Policy

Guided tours have to be reserved in advance with the Parppeinvaara Rune Singer's Village, Ilomantsi’s Museum Foundation or with the Möhkö Ironworks’ customer service via phone or email. Reservations are processed in the summer season during museum opening hours and in other seasons on weekdays from Monday to Friday from 8am to 4pm.

The prices on the price list apply to groups of at least ten people. An administration fee of 40 € is chargeable outside of opening hours.

The guide will be present 15 minutes before the reserved time and will wait for the group for a maximum of 30 minutes starting from the stipulated time. In the event that the group would like the guide to wait for longer, they need to inform the museum and an extension of the guide’s services are charged 30€ for each starting hour. The guide can wait, provided he or she does not have other undertakings.

Cancellation Policy

The museum must be informed of any changes and cancellations related to services booked. The guided tours can be cancelled without penalty up to two days before the reserved time. Reserved guided tours need to be cancelled by the stated deadline or they will be charged in full. The size of the group must be confirmed two days before the reserved timing after which it will not be possible to reduce the amount of participants billed.

Contact information

Parppeinvaara Rune Singer's Village

E-mail: parppei@ilomantsinmuseot.fi

Phone: +358 50 3758787

Möhkö Ironworks

E-mail: mohko@ilomantsinmuseot.fi

Phone: +358 50 342 8825